Frequently Asked Questions:
- What is ILLiad?
- What are ILLiad's advantages?
- What if I don't have a barcode or I don't know what my barcode is?
- What Web browser should I use?
- Is security a problem if I use a public workstation?
- Why does my browser say that you're sending a cookie? What's in it?
- Who do I contact if I have problems with or questions about ILLiad?
What is ILLiad?
ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.
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What are ILLiad's advantages?
- One-time registration creates your personal account which results in less keying. Every new request will already have your name, address, and other contact information attached. This information is modifiable online from ILLiad's main menu.
- Easy access to request forms: logging on with your valid UGACard Barcode number will give you direct access to request forms—no more user name and password.
- Easy access to all requests submitted: from your personal account you can submit new requests, check the status of ongoing requests, make renewal requests, check request history to avoid duplication.
- No more PIN numbers. Patrons eligible for electronic delivery retrieve their articles direct from ILLiad.
- Faster processing time results from automating many of the functions that were previously done manually, resulting in better service to our patrons.
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What if I don't have a barcode or I don't know what my barcode is?
You can find your barcode on the front of your UGACard picture ID. If you don't have a UGACard picture ID, you can contact the Libraries' Access Services Department to find out what your barcode is. If they determine that you do not have a barcode assigned to you, and if you are eligible, they can create a barcode for you.
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What Web browser should I use?
You need a Web browser that can handle forms, tables, and, preferably, one that can handle frames. We recommend Microsoft Internet Explorer version 4.0 or greater.
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Is security a problem if I use a public workstation?
Not if you close the web browser when you are finished. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, make sure that you close the browser before you leave the public workstation.
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Why does my browser say that you're sending a cookie? What's in it?
The Active Server Pages technology that we use to provide live reporting for the web sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use the ILL web pages and ILLiad without any problems.
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Who do I contact if I have problems with or questions about ILLiad?
You can contact the Interlibrary Loan Department at 706-542-0643, Monday-Friday, 8-5 or you can email us anytime at borrow@uga.edu.
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Comments to: Interlibrary Loan
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